Frequently asked questions
You can find some answers here.
Quite simply, we get startups and high growth businesses better than any other broker in the market. In fact, it’s all we’ve ever done. Not only that, but our insurance solutions grow with you, are powered by data, and fit around your needs.
We insure pretty much any type of company. We’ve got clients ranging from vegan meat manufacturers right through to complex cryptocurrency brokers. That being said, we have made a conscious decision not to partner with business that are harmful to the environment. Nothing personal.
The majority of our solutions are available to by paid by interest free, monthly direct debit payments. In the event our insurers are unable to provide a direct debit, we have our own facility which carries an APR of 4.6%. We also accept payment in full by invoice, and we offer payments by Stripe if required.
We’re regulated by the FCA, protected by the FSCS and we are insured up to our eyeballs. All of our insurance advisors have a minimum of 3 years industry experience, and we undertake regular file audits and compliance checks.
We make it as easy as possible for you to make a claim. You can either notify us of a claim via our online claims form, call our office on 0800 7999 084, or email firstname.lastname@example.org. We can help you through the claims process, liaise with insurers and help with any jargon you may not understand.